Frequently asked questions

Komma Brand Solution is a brand marketing agency in Greater Vancouver, BC, founded on September 8, 2024. We build the brand, make the content, and stay on the account after launch.

Komma is based in Burnaby, BC, in Greater Vancouver, and works with businesses across British Columbia.

A comma is a pause, and the sentence keeps going. We stay with a brand after launch, because what happens next decides whether it worked. This isn’t the end. It’s just a Komma.

Yes. We work in English and Korean, so owners can talk through the plan in whichever language feels easier. See the Korean page.

Brand identity and guidelines, social media management, photo and video, print design, websites, Google Business Profiles, influencer seeding, events, and Korean and Chinese language marketing. See all services.

Small and growing businesses in British Columbia. So far that has meant restaurants, a medspa, a Pilates studio, a physio clinic, a traditional liquor brand, an Indigenous social enterprise and a university dining team.

Instagram is the main channel for most clients, and we also manage Facebook, LinkedIn, Xiaohongshu, Google Business Profiles and websites.

Yes. We run photo days and shoot reels on location, then edit them for the feed. See photo and video.

It depends on the scope. After a free 30 minute call we send one proposal, built to your budget, with every piece priced. Proposals stay valid for 30 days.

Yes. Social media management runs monthly with a fixed number of posts. One off projects like a logo, menu or website are quoted separately.

We look at your accounts before the call, talk for 30 minutes, then send a proposal. Once it is accepted we do research, write guidelines and start making the work. See how we work.

Yes. Every plan, design and caption goes to you for approval from one proof link.